• Latest

Amcat Opens new UK European Development Centre

1 December, 2004
China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

19 December, 2020
Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

18 December, 2020
TEMSA: Bus exports to be delivered to the heart of the European Union

TEMSA: Bus exports to be delivered to the heart of the European Union

18 December, 2020
EU tries to reshape the rules of the Internet

EU tries to reshape the rules of the Internet

17 December, 2020
Matterport Brings 3D Capture to the iPhone

Matterport Brings 3D Capture to the iPhone

5 May, 2020
NASA Administrator Statement on Agency Coronavirus Status

NASA Administrator Statement on Agency Coronavirus Status

15 March, 2020
Technology Supports Social Distancing in age of Covid-19

Technology Supports Social Distancing in age of Covid-19

15 March, 2020
Second Staff Exchange Between EU CyberSecurity Organizations

Second Staff Exchange Between EU CyberSecurity Organizations

19 February, 2020
Iranian Professor on the Iran-US escalation: “Iranians expected to hear a clear and steadfast condemnation from Turkish authorities over Soleimani’s death”

Iranian Professor on the Iran-US escalation: “Iranians expected to hear a clear and steadfast condemnation from Turkish authorities over Soleimani’s death”

16 February, 2020
Badly Trained Spam – Only A Quarter of Brits Train their Spam Filter

Badly Trained Spam – Only A Quarter of Brits Train their Spam Filter

6 February, 2020
Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

31 January, 2020
Turkish Competition Authority’s Android Decision

Turkish Competition Authority’s Android Decision

18 December, 2019
  • About Us
  • Contact Us
  • Homepage
  • Latest News
  • News Widget
  • Privacy Policy
Friday, April 23, 2021
  • Login
  • Register
Globaltelconews
Advertisement
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy
No Result
View All Result
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy
No Result
View All Result
Globaltelconews
No Result
View All Result
Home GENERAL English

Amcat Opens new UK European Development Centre

globaltelconews-admin by globaltelconews-admin
1 December, 2004
in English
0
1k
VIEWS
Share on FacebookShare on Twitter

The company’s growth is a reflection of the strength in the customer interaction management and call centre marketplace driven by the economic need for companies of all sizes to better manage customer relationships. A second site, dedicated to customer care & training is scheduled to open near-by in Q1, 2005.

Amcat began trading in the UK in 2000 and has witnessed dramatic growth, quadrupling in size over the four-year period. The company now employs over 50 staff and expects to increase this by a further 20% in 2005.

UK Managing Director at Amcat, Marcus Robinson explains why the company has been so successful, “The UK call centre market has seen phenomenal growth over the last few years and part of this has been down to the availability of technology for smaller operations. Four years ago we spotted a niche in the market, addressing the needs of SME call centres. Amcat recognised the measurable operational benefits that call centre technology could deliver. This together with Amcat’s unrivalled commitment to customer service, our leading edge technology development, product reliability and rapid ROI has set us above our competitors.” Four years on, Amcat has provided software solutions to call centres of all sizes, from all types of industry sectors – from 4 seat call centres to in excess of 1500.

In parallel, Amcat’s US based operation has announced its investment in a prime location in Oklahoma City, to build a new World Headquarters at a business park that is home to other high profile organisations such as Avaya, AT&T Wireless and Hertz.

Amcat CEO, Mark Costello commented, “Over the last thirteen years we have successfully developed Amcat into a well-known and well regarded brand that is established as a world-wide leader in contact centre technology. Now, the marketplace is recognising the economic need to more effectively manage all customer interactions, Amcat is uniquely positioned to offer a solution that is cost effective, integrates with existing telephony infrastructure, and provides powerful tools to manage a company’s interaction data.”

Amcat also serves the needs of call centres in Germany, India, New Zealand, Canada, South America and South Africa.

About Amcat:

AmcatT is a leading provider of intelligent contact centre solutions to power dramatic increases in productivity, agent professionalism, and campaign management flexibility. Amcat solutions enable companies to increase operating efficiencies and to continually enhance the quality, capabilities and services available in their contact centre. As a result, contact centres see a dramatic increase in outbound and inbound productivity, a higher level of agent professionalism and the ability to make rapid adjustments to campaigns and operations. Founded in 1990, Amcat has a global customer base of more than 1,000 contact centres

Popular Posts

  • Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

    Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

    0 shares
    Share 0 Tweet 0
  • EML Launches Branded Winnings Card with European Gaming customer Betsson in Sweden

    0 shares
    Share 0 Tweet 0
  • Last Exit: Revolutionize the Way Plastic is Used

    0 shares
    Share 0 Tweet 0
  • Europol Hosts 3rd Conference on Criminal Finances and Crypto Currencies

    0 shares
    Share 0 Tweet 0
  • GardaWorld Enhances Travel Security Services with Launch of 2019 Global Mobility Risk Map

    3 shares
    Share 3 Tweet 0
  • UK Joined in European Fibre Broadband Rankings

    0 shares
    Share 0 Tweet 0
  • Trending
  • Comments
  • Latest
Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

31 January, 2020
EML Launches Branded Winnings Card with European Gaming customer Betsson in Sweden

EML Launches Branded Winnings Card with European Gaming customer Betsson in Sweden

4 February, 2019
Last Exit: Revolutionize the Way Plastic is Used

Last Exit: Revolutionize the Way Plastic is Used

27 December, 2018
Europol Hosts 3rd Conference on Criminal Finances and Crypto Currencies

Europol Hosts 3rd Conference on Criminal Finances and Crypto Currencies

11 March, 2019

Turkish National Operating System; Gelecek Linux

0

Turkish ISP Sector Got a Breathe

0

Turkcell and Telsim Sentenced to Penalty of Record

0

Turkcell’s Return to Council Decision

0
China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

19 December, 2020
Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

18 December, 2020
TEMSA: Bus exports to be delivered to the heart of the European Union

TEMSA: Bus exports to be delivered to the heart of the European Union

18 December, 2020
EU tries to reshape the rules of the Internet

EU tries to reshape the rules of the Internet

17 December, 2020

Placeholder text. Slogal goes here.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis a nulla pariatur.

Latest Posts

China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

19 December, 2020
Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

18 December, 2020

Navigation

  • Authors
  • Author Login
  • Author Application
  • Advertisement
  • About Us
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Sitemap

Subscribe to Our Newsletter

We keep your data private and share your data only with third parties that make this service possible. Read our Privacy Policy.

Check your inbox or spam folder to confirm your subscription.

© 2018 Globaltelconews.com

No Result
View All Result
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy

© 2018 Globaltelconews.com

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In