Virgin decided to build on its existing relationship because of Cable & Wireless’ track record of delivering excellent service and managing mission critical services – as well as its deep knowledge of the company.
Cable & Wireless will take responsibility for delivering datacomms services to Virgin Operating companies including Virgin Management, Virgin Trains, Virgin Atlantic and Virgin Active. The increased bandwidth will allow Virgin Atlantic’s applications to work more effectively; and Virgin Trains to implement an IT refresh that is fundamental to its business. Virgin Active also has an increasing reliance on real-time systems for operational processes so a robust, reliable, secure and speedy network is essential to its success.
Gareth Lewis, CIO, Virgin Group, said: “We’re a complex business, made up of a diverse number of different companies each with very specific requirements – Cable & Wireless gets this. We also valued its commercial innovativeness and flexibility, as well as its strategic vision for the shared services model.
“Cable & Wireless has focused on making sure it understands our business, our people and our communications needs. I have great confidence that our datacomms are in safe hands, allowing us to concentrate on driving our business forward.”
Jim Marsh, CEO, Cable & Wireless Europe, Asia & US, said: “Our priority is to know exactly what our customers’ requirements are – and deliver a great customer experience first time, every time. This is a fantastic win for us and we’re thrilled that we can build our on existing relationship with Virgin Group.”