The new product was developed through a strategic relationship with the leading provider of address validation web services, Postcode Anywhere and helps reduce costs related to incorrect addresses and improves the end-user address capture experience.
Delays in payment receipt, parcel delivery failures and poor customer experiences can often be the result of inaccurate address data, says Kerry Munro, President of the Digital Delivery Network at Canada Post. The highly intuitive user interface of AddressComplete enables businesses to close those gaps and enhance their customer experience and reduce costs in their web and customer contact environments.
We believe that there is a significant requirement for a service like Address Complete in the Canadian market, says Guy Mucklow, CEO Postcode Anywhere. We are delighted to be working with Canada Post who has had exceptional vision and determination to make this happen.
AddressComplete is built on a pay-per-use subscription model making it affordable to businesses of all sizes and it can be added to a business website in minutes. It offers an intuitive address validation and completion experience, benefiting from the most accurate source of address data in the country.
The services will be of particular interest to major mailers, retailers and e-retailers as well as government organizations and can be integrated into any application with a network connection including: point of sale systems, call centre programs, and proprietary systems.