• Latest

Dramatic improvements to online chat provides unparalleled customer service

26 October, 2009
China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

19 December, 2020
Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

18 December, 2020
TEMSA: Bus exports to be delivered to the heart of the European Union

TEMSA: Bus exports to be delivered to the heart of the European Union

18 December, 2020
EU tries to reshape the rules of the Internet

EU tries to reshape the rules of the Internet

17 December, 2020
Matterport Brings 3D Capture to the iPhone

Matterport Brings 3D Capture to the iPhone

5 May, 2020
NASA Administrator Statement on Agency Coronavirus Status

NASA Administrator Statement on Agency Coronavirus Status

15 March, 2020
Technology Supports Social Distancing in age of Covid-19

Technology Supports Social Distancing in age of Covid-19

15 March, 2020
Second Staff Exchange Between EU CyberSecurity Organizations

Second Staff Exchange Between EU CyberSecurity Organizations

19 February, 2020
Iranian Professor on the Iran-US escalation: “Iranians expected to hear a clear and steadfast condemnation from Turkish authorities over Soleimani’s death”

Iranian Professor on the Iran-US escalation: “Iranians expected to hear a clear and steadfast condemnation from Turkish authorities over Soleimani’s death”

16 February, 2020
Badly Trained Spam – Only A Quarter of Brits Train their Spam Filter

Badly Trained Spam – Only A Quarter of Brits Train their Spam Filter

6 February, 2020
Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

31 January, 2020
Turkish Competition Authority’s Android Decision

Turkish Competition Authority’s Android Decision

18 December, 2019
  • About Us
  • Contact Us
  • Homepage
  • Latest News
  • News Widget
  • Privacy Policy
Monday, March 27, 2023
Social icon element need JNews Essential plugin to be activated.
  • Login
  • Register
Globaltelconews
Advertisement
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy
No Result
View All Result
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy
No Result
View All Result
Globaltelconews
No Result
View All Result

Dramatic improvements to online chat provides unparalleled customer service

globaltelconews-admin by globaltelconews-admin
26 October, 2009
in English
0

Software reseller Downloadbuyer.com announces Live Assist, its innovative live chat system providing revolutionary customer service without a shiny new suit in sight!

Software shoppers will appreciate the value of being able to ask for advice to ensure the right tools for the job are purchased and at the right price.

Being able to discuss one’s needs, make comparisons and generally seek advice are all attributes sorely missing from the online shopping experience. In addition, and possibly the most important interaction of all, the ability to negotiate the best deal is practically non existent… until now…

Downloadbuyer.com has made very dramatic improvements to in-site chat technology to provide a totally unique shopping experience.

Live Assist, embedded into the main window, does not require a separate browser window to be opened. Shop assistants are able to ‘push’ pages to a customer’s browser so if asked ‘do you sell photo editing software?’ their screen automatically updates with the products from the photo category, with no further input from the customer – it just happens!

It can be more or less specific, “do you sell Roxio Creator 2010?” or “do you have any products from Serif?”. Each time the page updates in real-time to show the products most suited to their request. The system is operated by ‘live’ software experts who can offer advice and support presale, during and after.

Shop assistants are authorised to give discretionary discounts when customers highlight cheaper sellers, when buying multiple products or even if they can just sweet-talk the assistant into doing so!

Downloadbuyer specialises in software for home users and small to medium businesses for both PC and Apple Mac platforms.

Buying software from www.downloadbuyer.com is faster, cheaper and greener by far when compared to physical boxed versions.

The environmental impact of buying software as a download is minuscule compared to traditional bricks and mortar retail and physical boxes. Just consider the plastic and cardboard used in the packaging and then add the fuel usage from transportation and the energy used for storage.

Download software has no delivery charges and is often considerably cheaper to buy.

Previous Post

Bigmouthmedia named as one of UKs fastest growing businesses

Next Post

Nokia Siemens Networks conducts LTE interoperability testing with four leading device vendors

Next Post

Nokia Siemens Networks conducts LTE interoperability testing with four leading device vendors

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Navigation

  • Authors
  • Author Login
  • Author Application
  • Advertisement
  • About Us
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Social icon element need JNews Essential plugin to be activated.

© 2018 Globaltelconews.com

No Result
View All Result
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy

© 2018 Globaltelconews.com

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In