• Latest

Micro-business beats software giants in customer satisfaction

20 October, 2011
China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

China Liberal Education Holdings Limited Starts Higher Volume Production and Expands Domestic Sales Channels of All-in-one Machine AI-Space

19 December, 2020
Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

Bell connecting Canadians at home for the holidays with free TV programming and no extra usage fees on residential Internet

18 December, 2020
TEMSA: Bus exports to be delivered to the heart of the European Union

TEMSA: Bus exports to be delivered to the heart of the European Union

18 December, 2020
EU tries to reshape the rules of the Internet

EU tries to reshape the rules of the Internet

17 December, 2020
Matterport Brings 3D Capture to the iPhone

Matterport Brings 3D Capture to the iPhone

5 May, 2020
NASA Administrator Statement on Agency Coronavirus Status

NASA Administrator Statement on Agency Coronavirus Status

15 March, 2020
Technology Supports Social Distancing in age of Covid-19

Technology Supports Social Distancing in age of Covid-19

15 March, 2020
Second Staff Exchange Between EU CyberSecurity Organizations

Second Staff Exchange Between EU CyberSecurity Organizations

19 February, 2020
Iranian Professor on the Iran-US escalation: “Iranians expected to hear a clear and steadfast condemnation from Turkish authorities over Soleimani’s death”

Iranian Professor on the Iran-US escalation: “Iranians expected to hear a clear and steadfast condemnation from Turkish authorities over Soleimani’s death”

16 February, 2020
Badly Trained Spam – Only A Quarter of Brits Train their Spam Filter

Badly Trained Spam – Only A Quarter of Brits Train their Spam Filter

6 February, 2020
Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

Year 2020: What is the Status of 5G Rollout Worldwide and Turkey

31 January, 2020
Turkish Competition Authority’s Android Decision

Turkish Competition Authority’s Android Decision

18 December, 2019
  • About Us
  • Contact Us
  • Homepage
  • Latest News
  • News Widget
  • Privacy Policy
Monday, March 27, 2023
Social icon element need JNews Essential plugin to be activated.
  • Login
  • Register
Globaltelconews
Advertisement
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy
No Result
View All Result
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy
No Result
View All Result
Globaltelconews
No Result
View All Result

Micro-business beats software giants in customer satisfaction

globaltelconews-admin by globaltelconews-admin
20 October, 2011
in English
0

The Payroll Site, a family business employing just four people, has won the Software Satisfaction Award for SME Payroll Software in UK. They were up against some much larger companies, including IRIS Software and Sage UK, who won the award in 2010.

Managing Director Steven Tucker was presented the award by Alastair Campbell, who compered the ceremony at the Marriott Hotel Grosvenor Square on 18 October.

The winner was chosen by a survey of customers using the 15 products in the payroll category. Most were traditional software packages, but The Payroll Site beat the competition with their innovative online payroll system.

Steven said, “Sometimes, being small can be an advantage, especially where customer satisfaction is concerned.”

Over 10,000 customer surveys were completed across all 14 categories, with nearly a quarter falling within the SME payroll category. Steven said, “Based on previous years, we expected about 500 surveys in each category, but we were out by a factor of 5. It’s a good job we have lots of happy customers, who kindly took time the time to complete the survey.”

Steven’s brother Kenny (who is Technical Director) said, “I love running a small business, and we’re all really proud of the award. I’m going to put up a new shelf in the office, just for the trophy. I’ll make it big enough for next year’s award, just in case.”

Previous Post

No second chances One in three consumers would ditch a company for good after just one below-par experience

Next Post

50% of Organisations Consider Social Business Imperative to Success, AIIM Survey Finds

Next Post

50% of Organisations Consider Social Business Imperative to Success, AIIM Survey Finds

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Navigation

  • Authors
  • Author Login
  • Author Application
  • Advertisement
  • About Us
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Social icon element need JNews Essential plugin to be activated.

© 2018 Globaltelconews.com

No Result
View All Result
  • IT
  • Telecom
  • Mobile
  • e-Commerce
  • Fintech
  • Security
  • New Tech
  • About
    • About Us
    • Contact Us
    • Privacy Policy

© 2018 Globaltelconews.com

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In