In the first quarter of 2013 we saw an increase of more than 10% in the use of Ukash online cash in the UK which we believe proves that the use of cash and shopping online are not mutually exclusive, said Miranda McLean. Indeed, recent independent research* commissioned by Ukash has identified that nearly a third of online shoppers actually prefer to pay with cash. This reinforces the analysis from the BRC that shows alternative options such as PayPal and vouchers like Ukash are starting to make headway, accounting for two per cent of total sales turnover in 2012 and five per cent of transactions.
Crucially, according to our research, the 18-24 year old age group are the biggest fans of using cash online, favoured by over half. The convenience of shopping online, of course, appeals to this group, but equally they want payment choices that dont necessarily require a bank account or credit card. We believe they want this choice both because they dont want to have to provide personal details online as well as because they can budget more effectively with cash.
The new Ukash research reinforces the fact that consumers still value cash and would prefer to combine this with modern online payment methods, an area that Ukash addresses. 87% of respondents said they carry cash on them every day.
At a time when every penny counts, our latest research shows that contrary to predictions emanating from the BRC analysis, we are far from becoming a cash-free society. Cash is still king for many online shoppers and Ukash gives them more choice, enhancing their online spending power. We believe its important that online retailers recognise this trend, especially amongst younger consumers. Indeed, Helen Dickinson, director general of the BRC acknowledged the importance of retailers investing in alternative payment choices.
Developed to enable cash consumers to shop online and protect their personal identity and financial information when making online transactions, shopping with Ukash reduces the threat of credit and debit card fraud for consumers. The unique 19 digit Ukash codes can be used to pay directly on any of the thousands of websites that accept Ukash transactions worldwide, or loaded onto prepaid cards and e-wallets.
*Ukash Online Payments Survey- April 2013- 1057 respondents