The study took place in a hair care store in Stockholm, Sweden, using three different types of shampoo bottles. One shelf was prepared containing Grazette of Sweden’s XL Volume Shampoo featuring an old label, the same brand featuring a new 3D label from Rolling Optics and a competing volumising shampoo brand without a 3D label. Participants were asked to look at the shelf and decide which shampoo they would like to purchase, whilst wearing the Tobii glasses. They were also asked several follow up questions after they had completed the task including which brand they would purchase.
This was an important subject for Rolling Optics to research as the results showed whether or not the label on a bottle really makes an impact on consumer purchasing behaviour. 3D labels must be studied in a real life environment, and the Tobii Glasses made it possible to study the power of the label, explains Tom Englund, executive vice president of Analysis Solutions, Tobii Technology AB.
There were 26 shoppers involved in the study with 50 per cent of them choosing to purchase the new 3D labelled XL Volume Shampoo. In total the new bottle was purchased 86 per cent more than the old bottle, this correlates well with the total increase in sales of 90 per cent which were witnessed by the brand owner Grazette of Sweden. Only one participant admitted to having purchased the brand previously.
The quantitative data generated from the Tobii glasses was based on 20 of the 26 participants and found that the bottle with the new labelling received the most attention. The average time that a shopper spent looking at the new bottle with the Rolling Optics 3D label was 2.8 seconds compared with the old packaging (1.81 seconds) and the competing brand (1.55 seconds). As a result it was found that the total time spent looking at the hologram as a percentage of the total viewing time of the new XL Volume Shampoo bottle was 34.5 per cent.
This study not only shows that our new 3D label creates impact on the buying behaviour of the consumer, but also gives the brand owner unique knowledge of what the central role of a 3D label is when re-launching a brand design like Grazette of Sweden. The amount of attention and interest the new label creates has even surpassed my expectations, says Fredrik Blomquist, CEO of Rolling Optics AB.