The findings show that a total of 2826 data input clerks are employed by
the 77 organisations. A leisure company employs the most data inputting staff, totalling an incredible 615. This is closely followed by an NHS Trust, which has 415 staff inputting data on a daily basis. According to the FD of the leisure company, by automating the data inputting process, up to 246 staff could be redeployed. The NHS Trust would be in the position to redeploy 50% of its data input clerks – an astonishing 208 staff. All 77 FDs believe that using an automated data capture solution would enable data entry clerks’ time to be better utilised. The research found that on average, 38% of a data entry clerk’s time could be redeployed. The FDs also admit that some manually entered data is always miskeyed with 5% being the standard error-rate. A telecommunications company with 23 data entry clerks admit to having the highest error-rate at a worrying 25%.
Tony Bray, Director of Version One says, “Organisations that employ data entry clerks need to implement technology which automatically captures data from incoming documents, verifies the data and then automatically uploads it to the central accounting or ERP system. This technology significantly reduces the manual keying of documents and dramatically cuts the error-rate. By implementing this data capture technology, organisations can redeploy skilled staff so that they can focus on activities where they can add value, ultimately influencing the bottom-line. Redeploying data entry staff so that their jobs are more varied and challenging can also radically
improve staff retention rates.”