Communications Service Providers today experience new challenges in almost every aspect of their organization, from major network rollouts to new business models and expanding product portfolios. Service providers and suppliers are now forced to deal with increasingly complex value-chains and outsourcing arrangements in order to compete in convergent, highly saturated markets.
The strategic partnership announced today provides TM Forum with the capability to assist their member’s leadership teams in successfully navigating these complex changes. A set of four highly interactive workshops, which can be tailored to focus on a company’s specific transformation challenges, will be made available immediately:
- Transformation Team Accelerator
- Cultural Transformation Accelerator
- Transformation Leadership Positioning
- C-Suite Relationship Accelerator
While the need for change may be self-evident, the leadership team tasked with making the transformation will often come from different business units or operating companies, with competing priorities and perceptions of their needs. The Transformation Team Accelerator can radically accelerate the shared alignment and sense of common purpose of the Leadership Team with their organization’s transformation goals, so they can rapidly develop a strategy and plan for the execution of their transformation program.
The Cultural Transformation Accelerator is focused on ensuring the management team feels fully involved in the transformation program and addresses organizational motivation and communication issues head on , ensuring everyone is committed to move the organization forward, often towards a more customer-centric and innovative culture.
The Transformation Leadership-Positioning workshop is aimed at helping individual executives significantly raise their ‘Leadership Game’, particularly when faced with significant leadership challenges due to transformation programs, when they need to give clear and inspiring direction to internal colleagues and external customers, suppliers and other stakeholders.
Effective interaction with C-level executives is a key requirement for all senior executives. Suppliers and providers must develop these relationships at the highest levels to successfully manage internal and external partnerships, for example with complex value chains and outsourcing agreements. The C-Suite Relationship Accelerator is focused on equipping the leadership team, and individual executives to deal successfully at this level.
“Success in today’s business and IT transformation projects is as much about dealing with the softer skills of aligning an organization with new ways of working, as it is about mastering the technological challenges,” said George Greenlee, SVP Portfolio Management, TM Forum. “This partnership will combine the Forum’s unique and independent industry knowledge with Gravitas Global’s experience in helping executives navigate significant change programs, to bring the best learning experience to our members.”
“TM Forum members deserve access to the very best senior executive and transformation alignment services for their people, and we are proud to form an exclusive relationship with the TM Forum to deliver these services to its members, worldwide,” said Gravitas Global Chairman and CEO Richard Hawkins-Adams. “With over twenty-five years experience, in Telecom, Media and Technology, at C-Suite level around the world, we look forward to helping the TM Forum and its members meet the executive and team development challenges arising from the new competitive landscape.”