In addition to his work for ITSPA, Peter sponsored the creation of www.voip.org.uk. “It has been immensely encouraging to witness the take-off of VoIP in the UK,” he commented. “Thanks to the ICAEW I was given the opportunity to take a step back and assess exactly what has occurred during the last two years.” “The guide I trust helps potential VoIP subscribers – and those already using VoIP who may be looking to enhance their current systems – to plot the best way forward.” In addition to sections entitled Different types of VoIP, Potential benefits and Equipment, Peter includes information on regulatory issues and lists useful websites and trade associations where further information can be obtained. He also provides an outline on emerging developments. “Every advance that manufacturers and resellers make is pretty well guaranteed to be good news for customers; but customers need readily available facts at their fingertips, to make sure they get things right. I
hope my guide fulfills a useful role,” said Peter.
Definition of VoIP: VoIP is hardware and software that enables people to make telephone calls over the internet. Voice signals are converted to packets of data, and are transmitted on shared/public lines to avoid the charges raised on traditional, public-switched telephone networks. VoIP can be delivered via microphone and computer speakers; IP telephones or VoIP boxes can also be used, similar to normal telephoning.